A Reservation

Rental car counter

In a recent blog post, I shared a frustrating experience at the Jackson-Medgar Evans International Airport, where despite having a reservation with Budget Rent-A-Car, I was told no cars were available due to overbooking. This incident mirrors a classic Seinfeld episode and highlights a troubling reality: the diminishing value of reservations today. Companies like Budget fail to honor commitments, leaving consumers to bear the brunt of inconvenience and additional costs. This experience has shaken my trust in reservations and underscores the need for better consumer protections and transparency in the rental car industry.