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Patient advocacy

Do I Need to Hire Someone Just to Be a Patient?

At 82, I am finding that navigating the American health-care system has become a job of its own, with endless paperwork, missing records, long waits, and appointments that disappear at the last minute. I am seriously considering hiring a health-care … Read More

aging, Health Care Access, Health Care Navigation, Patient advocacy, Patient Experience

Thirty Minutes? You’ve Got to Be Kidding

I recently scheduled my yearly check‐up expecting a full, thoughtful exam—but instead got a rushed 30‐minute appointment where none of the outside medical records I painstakingly sent ahead had been reviewed, my list of 21 priorities wasn’t touched, and preventative … Read More

Healthcare frustrations, Medical appointments, Patient advocacy, Preventive care, Time management in medicine

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